Park Apartments,ul. Mariacka 6, ul. Środowa 6, ul. Malczewskiego 34A
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FAQ

1. Where can I collect the keys to my apartment?

Key collection upon instruction provided by Renters

2. What time can I check in and check out?

The hotel day at Park Apartments lasts from 15.00 to 11.00 the next day.

3. I plan to arrive early in the morning. Can I check in right away?

If the apartment is ready for your arrival, we will be happy to make it available to you.
 

4. I am traveling by car, where can I park it?

Park Apartments offer its guests parking spaces on a privat parking lot, located in the underground of the buildings.

5. Is there a possibility to provide an extra bed for children?

Yes, we offer beds for children, however, their number is limited. Please contact us if you wish to use it.

6. Four adults will stay in the apartment. Is there any extra bed available?

Yes, each apartment is equipped with a sofa bed with a sleeping area of 140/200cm. It is located in the living room. A sofa with an integrated comfortable mattress should be folded out and made individually. The folding feature is very simple and convenient to use.

7. Do you accept pets?

Pets are not accepted in our apartments.

8. Is there a laundry available?

Each apartment is equipped with a washing machine and a clothes dryer.
 
9. What does the kitchen equipment include?

Each apartment includes a fridge with a freezer, dishwasher, electric ceramic plate, microwave, electric kettle, pots and pans, set of plates, glasses, cutlery, sugar, salt and pepper.

10. Are there hair dryers in the apartments?

Yes, each apartment is equipped with a hairdryer.

11. Are there coffee makers in the apartments?

Each apartment has a coffee maker with matching Nespresso capsules.

12. What additional equipment can I expect?

Each apartment offers free wifi, bed linen, towels, cosmetics, iron, ironing board, and washing machine.

13. I am a regular guest, how can I get a discount?

You will receive the best offer if book directly by Renters by email. The longer the stay, the lower the price.
 
14. Do you clean the apartment during my stay?

Cleaning service is charged additionaly and is provided upon departure.
 
15. Is there a commission charged from my booking?

No. For direct bookings via email no commission is charged.

16. Can I smoke in the apartments?

No. The cost of the cigarette smoke neutralization service shall be covered by the guest.

17. Is there a night silence in the apartments?

Yes, guests must observe quiet hours from 22:00-08:00. 
Parties and receptions are forbidden. In case of non-observance of the curfew, the manager reserves the right to call the police.

18. is there air conditioning in the apartments?

Yes, the apartment at ul. Środowa 6 and apartment at Malcewskiego 34A are air conditioned.

19. Is it possible to receive netflix, you tube, prime video in the apartments?

In the apartment at ul. Środowa 6 it is possible to easily use these services. Payment for streaming not included

 

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